VETRIPEN — Terms of Service

Version 1.0 · 2026-10-18

These terms are the agreement between you and the operator named below for using the VETRIPEN app. Please read them with the Privacy Policy.

1. Agreement

By creating an account or using Vetripen by Digital Catalyzt ("VETRIPEN") you agree to these Terms and to the Privacy Policy. VETRIPEN is a product of Digital Catalyzt and is operated by Na. Thamizharasu, the responsible individual ("we", "us"). If you do not agree, do not use the app.

VETRIPEN is currently offered as a pilot version. Features may change, and the service may have faults.

2. VETRIPEN is not an emergency service

VETRIPEN does not replace 112, the police, an ambulance or any public authority. Nobody at VETRIPEN monitors alerts, and alerts are not sent to the police or to 112. Alerts can be delayed or fail because of your phone, network, battery, permissions or outages of other services. In danger, call 112 (or 100, 1091, 181, 108) whenever you can.

3. Who can use VETRIPEN, and your account

You must be 18 or older. The app asks you to confirm this, and to accept these Terms and the Privacy Policy, before you can use it.
Give accurate information and keep your password and PIN private. You are responsible for what happens on your account.
One person, one account.
Only add a trusted contact who knows and agrees. You are responsible for having their consent.

4. What the app does

VETRIPEN lets you send SOS alerts to your trusted contacts, share a live location link, use Safe Walk and Ride Along, capture evidence on your phone, write reports and read legal information. Some features need phone permissions that you can turn off at any time.

5. Acceptable use

Do not send false alerts or false reports. Deliberately false alerts may be reported to the authorities.
Do not use VETRIPEN to harass, stalk, defame or track any person without their consent, or to record or share a person's audio, video or images in breach of the law.
Do not try to break, overload, reverse-engineer or get around the security or limits of the service.

6. Legal information and AI guidance

Legal Aid and AI guidance are general information. They are not legal advice and do not create an advocate–client relationship. They may be incomplete or wrong. Speak to a qualified advocate and make complaints to the police or a magistrate yourself.

7. Evidence

Audio and photos you capture are saved on your phone. We do not hold them and cannot produce them. Keep the original files. We do not promise that any recording will be accepted by a court.

8. Other companies' services

VETRIPEN depends on phone networks and SMS, maps, hosting, email and the app stores. We are not responsible when they fail. Their own terms also apply to your use of them.

9. VETRIPEN Premium

VETRIPEN Premium (a paid plan) is planned for public launch. It is not available during closed testing: the app is free to use and you can add up to five trusted contacts. If Premium is offered later, its price, billing and cancellation terms will be shown in the app before you pay, and these Terms will be updated.

10. Our rights, and your content

The app, name and logo belong to the operator and its licensors. You may use the app for your own personal, non-commercial use. What you create stays yours; you let us store and process it only to run the service as described in the Privacy Policy.

11. No guarantees, and limits on our liability

To the extent the law allows, VETRIPEN is provided "as is" and "as available". We do not promise that it will work without interruption or that any alert will be delivered or acted on. We are not responsible for indirect or consequential loss, or for what contacts, police, drivers or other people do or fail to do. Nothing here limits rights that the law does not allow to be limited.

12. Suspending or ending your account

We may suspend or end an account for breaking these Terms, for misuse, or where the law requires. You can delete your account at any time in Settings → Privacy and lock → Privacy and my data.

13. Changes

We may change these Terms. If a change matters, we will tell you in the app and ask you to agree again.

14. Law and complaints

Indian law applies. Complaints: Grievance Officer Thamizharasu Na, support@digitalcatalyzt.com, +91 94452 43263.

15. Contact

Vetripen by Digital Catalyzt. Responsible individual: Na. Thamizharasu. Email support@digitalcatalyzt.com. Website www.digitalcatalyzt.com.